DreamSpace and DreamCircle Nets
Do we supply hooks?
No. Hooks should be purchased to suit individual needs and requirements.Consult a qualified tradesman if necessary.Conventional cup hooks may be used on timber ceilings and we recommend spring toggle hooks on plaster ceilings.
Do the nets come with instructions?
Yes, and if further information or help is required please contact us.
Does the cotton netting come in different colours?
As colour preferences are varied we supply plain white netting only. The netting is made from 100% cotton and dyes easily. The simplest and most effective dying product we have found is a washing machine dye available from Chemists.
What is the netting made of?
Our netting is made from 100% pre-washed cotton using a run-proof weave. The nets come fully hemmed with 25mm cotton bands and reinforced stitching.
How do I clean my cotton net?
Due to their strength and resilience, our nets may be;
- Machine washed on delicate cycle using cold water and a mild detergent,
- Hand washed in cold water using a mild detergent,
- Dry cleaned.
Does the netting come without the chequered pattern?
No. The chequered pattern of our netting is due to the run-proof weave and a feature of the quality manufacturing process. There are other cotton nettings available but we have found them to be inferior.
Do Dream Space nets and canopies come with a warranty?
Yes. All Dreamspace products carry a one year limited warranty.
Can I order by phone?
Simply telephone on YOUR COUNTRY AREA CODE+61+2+6689 7597 or click on the ‘contact us’ link. We welcome your enquiry.
DreamSpace (box net)
Does the Dream Space come in different fabrics?
As our business continues to grow and diversify, new ideas and fabrics will be added to the Dream Space range. At the moment, however, it is only available in the 100% cotton netting drops with a woven cotton ceiling.
Do I have to use a frame?
No. The Dream Space is so versatile that you do not have to use a frame, you can simply attach by cords to ceiling hooks. We have found that the use of a frame whether it is bamboo, steel or timber adds to the presentation and visual impact of your display.
Is bamboo heavy?
No. A set of cured bamboo poles weighs only 4 kilograms and if green will weigh only 8 kilograms.
What dimensions do I need for a timber or bamboo frame?
Individualise your Dream Space by using our recommendations as a guide.
- Single 140cm (4ft 7in) x 230cm (7ft 7in)
- Double 170cm (5ft 2in) x 230cm (7ft 7in)
- Queen 200cm (6ft 7in) x 240cm (7ft 11in)
- King 230cm (7ft 7in) x 240cm (7ft 11in)
These dimensions allow the poles to overlap and "cross" in an attractive manner. We have found that using a diameter that ranges from 3 to 6 cm to be the best.
What is the hidden frame?
A Dreamspace innovation is the provision of a sleeve in the ceiling of each Dream Space. This sleeve allows the use of 16mm or 3/4 inch powder coated conduit, more commonly known as curtain rod, and corner brackets to create a frame that is hidden in the canopy ceiling.
Is the hidden frame heavy?
No. The hidden frame is made from powder coated steel, comes supplied with corner brackets and weighs 2 kilograms.
Where can I get a hidden frame?
You can make a frame by using curtain rod, available at most curtain product outlets, and cutting it to the following dimensions:
COTTON DreamCircle (round ceiling)
Does the Dream Circle NewAge come in king size?
No. The Dream Circle is available in one size which fits double and queen size beds, divans and daybeds.
Does the Dream Circle NewAge come with a frame?
Yes. These canopies are supplied with a decorative cane hoop.
How do I care for my cotton Dream Circle?
Gentle cold machine wash using mild detergent. Do not tumble dry. Warm iron. May be dry cleaned.
SILK DreamCircle (round ceiling)
How do I care for my Silk Dream Circle?
Silk fibres are very durabe, stronger than other natural fibres. However silk does lose strength temporarily when it becomes wet and for this reason care is required.
We recommend you dry clean your silk canopy using P 30
Do keep your silk out of direct sunlight to avoid damaging the fibres. Do not bleach. Cool iron using silk setting.
With proper care your silk Dream Circle will retain its elegant looks for years.
PRINCESS BED CANOPY
Does my Princess bed canopy offer effective insect protection?
Yes. When used on single or double beds, divans or daybeds.
Will the Princess bed canopy fit on a queen bed?
The Princess bed canopy can be displayed attractively over a queen size bed head, however does not offer effective insect protection.
How do I care for my Princess bed canopy?
Simply hand wash in cold water using a mild detergent. Do not soak.
Does the Princess come with a frame?
Our Princess nets are supplied with a concealed hoop.
POSTAGE ENQUIRIES
Fast shipping!
Most products will be shipped within 72 hours of receiving your order. You will receive your parcel within 4 - 7 working days, depending where you live and the shipping option you have chosen. Should there be any delay, we will contact you - please ensure your phone number is on your order form.
CUSTOMS DUTY AND SALES TAXES
Any Customs charges or sales taxes upon entry to you country are excluded from our prices. Should you be charged customs/sales tax, please let us know so that we can learn and be better prepared.
POSTAGE We offer various shipping options, depending where you live.
EXPRESS COURIER INTERNATIONAL:Courier delivery offering full tracking and signature on delivery - please allow 5-10 working days. Deliveries are made to the address given. If you are unable to accept delivery from this address, then a card will be left in your letterbox. Please respond immediately to this card. We are not responsible for any unclaimed items.
EXPRESS POST INTERNATIONAL:Postal Service offering priority handling, basic tracking and signature on delivery (subject to designated countries). Please allow 7-10 working days for delivery.
INSURED AIRMAIL DELIVERY: Basic Air Postal Service. Parcels are delivered to your local Post Office. Please allow 10-15 working days for delivery. Insurance ensures any lost articles can be claimed, however there is often a delay in processing Lost Claims of up to 3 months.
RETURNED ITEMS
Returns are accepted by us, providing you contact us within 7 days of recieving the goods. Returned items are to be sent to: Mosquitonets.com, 3933 Kyogle Road, Lillian Rock NSW 2480 Australia. We will at our discretion replace faulty product with new product or if requested refund the purchase price only of your goods. We do not refund postage. Upon receipt of returned item, we will issue a refund. Unclaimed Parcels. We refund your money on unclaimed parcels less any costs incurred by us.
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